WVU Libraries welcomes its own, Rae Cornell, as the new Assistant Director of Access Services. Previously the supervisor of Access Services at the Downtown Library, Cornell brings a decade of library experience and a patron-first approach into her new role.
Rae Cornell, Assistant Director, Access Services, WVU Libraries.
Since 2017, Cornell has been dedicated to student and public service at WVU Libraries. She’s managed physical and multimedia collections, created guides for patrons and staff, supervised student workers and Access Services department staff, and led several projects—including WVU Libraries’ transition to a new electronic reserve system, Ares.
Cornell hurdled challenges during the COVID pandemic, working closely with the director of Access Services and utilizing her passion for safety, customer service, and a positive and inclusive work environment.
In her new role, Cornell will lead Access Services operations at the Downtown, Evansdale, and Health Sciences libraries, including circulation, customer service, reserves, stacks management, photocopying and printing services, and study room reservations. She will also provide supervision, support, and mentorship to all Access Services staff of these libraries. Cornell will work with the director to ensure excellent front-line customer service at all libraries.
Cornell earned a Master of Library Information and Science (MLIS) from the University of Pittsburgh and a Bachelor of Arts in classical civilization and minor in evolutionary anthropology from the University of Michigan.